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Before you join...

Be sure to check out the benefits of becoming an eCosway Partner Merchant.

You may then proceed to download our Adobe PDF® Proposal Booklet, which has been revised and made available in three separate languages:

Adobe PDF file Partner Merchant Proposal - English (65K)

Adobe PDF file Partner Merchant Proposal - Bahasa Malaysia (65K)

Adobe PDF file Partner Merchant Proposal - Mandarin (134K)

The Procedure

If Merchant is an EXISTING Baiduri merchant

  1. Complete and sign 2 copies of Document A and one copy of Document B, available as Adobe® PDF files:

    Document A (file includes two copies)

    Document B

    Adobe PDF file 47K (English/Bahasa Malaysia/Mandarin)

    Adobe PDF file 20K (English/Bahasa Malaysia)


    Get Adobe Reader Software Get Adobe® Reader® software

    If you offer a commission rate of less than 10%, eCosway personnel will contact you for further discussion.

  2. Submit the signed original copies of Documents A (both copies) & B directly, by-hand or via courier service to:

    Baiduri Bank
    Attn: Ms. Jazline Rose
    Card Centre
    Block A, Unit 8
    Kiarong Complex
    Lebuhraya Sultan Hassanal Bolkiah
    Bandar Seri Begawan BE1318
    Brunei
    Tel: 245 4186 Fax: 245 4184

    Proof of mailing does not constitute proof of receipt by Baiduri Bank or eCosway.

  3. Upon receipt of Documents A & B, Baiduri Bank shall process the application and forward the original documents to eCosway (Attn: Partner Merchant Services, Lot 2.69 Wisma Cosway, Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia) and eCosway shall record the date and time of receipt. Should any controversy arise over duplicate documents received bearing different details for the same merchant, the first set of complete documents bearing Merchant's signature and stamp received by eCosway shall be recognized as the rightful set for processing the Partner Merchant arrangement.

  4. Upon acceptance or successful installation of the Baiduri Bank EDC facility at the Merchant location, Baiduri Bank will inform eCosway of the activation EDC facility and the eCosway Partner Merchant Agreement then takes effect.

If Merchant is an EXISTING Baiduri merchant

You will need to go through the preliminary steps below before continuing with steps 2- 4 above.

  • Please bring along the merchant's business card or contact details and go to Baiduri Bank at Block A, Unit 8, Kiarong Complex, Lebuhraya Sultan Hassanal Bolkiah, Bandar Seri Begawan) and meet Ms. Jazline Rose. To expedite processing, it is recommended that you call 673-226 8349 to set an appointment with her first.

  • You will need to pass the merchant's business card to Ms. Jazline and fill in the merchant and introducer's details in a book.

  • Ms. Jazline will contact you and the merchant within 7 working days to notify on whether the merchant application has been approved or rejected.

  • If the merchant's application is approved, Ms. Jazline will require the Introducer BO to get the merchant to fill in Documents A (2 copies) & B of the Partner Merchant Agreement. (Click on link to download.) You will then need to follow steps 2 - 4 as above.

The Length of Contract

  1. The eCosway Partner Merchant Agreement shall be valid for a one (1) year term effective from the operational date of the Baiduri Bank EDC facility, where the term shall be automatically renewed yearly unless otherwise notified in writing by the Partner Merchant with 3 months advance notice.

  2. In the event that the first Agreement is terminated and the Merchant enters into subsequent Agreement(s) within two (2) years from the first termination date, the Introducer BO as carried in the first Agreement will prevail.

  3. In the event that Baiduri Bank terminates or deactivates the EDC facility of the Merchant as a consequence of non-compliance to the Bank's policies, the eCosway Partner Merchant Agreement is automatically terminated.